How long is shipping?
You may experience fewer updates during transit or show no movement until your order reaches your local delivery hub. We’re working closely with our delivery partners to ensure your order is in transit and arrives as soon as possible!
Please note: Due to global health events beyond our control 17track, 4px, DHL, USPS, and FedEx are currently experiencing shipping delays. Your package may be held by the carrier for delivery at a later date while they work to keep safety top of mind. Please be sure to monitor your tracking details once your order has been shipped by our team, and reach out to the carrier for more details if your order is delayed.
Max delivery time – 60 Business days (Unfortunately, some orders outside of the United States may be delayed due to the current COVID-19 pandemic.) Feel free to email us at firstname.lastname@example.org
*This doesn’t include our 1-3 day processing time.
Returned-to-Sender & Refused Packages
To ensure that your package is properly delivered, make sure that your address is entered correctly and includes all relevant information. The use of correct abbreviations, street numbers, building or apartment numbers, and route information (if applicable) are critical to ensuring delivery. We do not take responsibility for lost, misplaced, or incorrectly delivered shipments if the address information provided is incorrect at the time of purchase.
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at email@example.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.